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Passenger behaviour | clearly_unfair | 3,774 |
Required behaviour | clearly_unfair | 3,775 |
Passengers must correctly and reasonably behave at stations and on board buses, carefully listening to the instructions provided by Terravision personnel. | clearly_fair | 3,776 |
Prohibited behaviour | clearly_fair | 3,777 |
Bad passenger behaviour is prohibited. | clearly_fair | 3,778 |
Examples of bad behaviour include: threatening Terravision personnel or other service users, storing baggage in a way that creates discomfort to other passengers, blocking emergency exits or the central bus aisle, using radios, noisy games, musical instruments or radio devices that disturb other users. | potentially_unfair | 3,779 |
Passengers are not allowed to eat or drink on board. | clearly_fair | 3,780 |
Alcohol or drugs may not be taken on board nor may passengers under the influence of these substances board the bus. | clearly_fair | 3,781 |
Terravision reserves the right to prevent passengers from boarding the bus or assist them in leaving the bus when, heedless of these instructions, their behaviour is deemed prohibited. | clearly_fair | 3,782 |
Liability for other passengers’ behaviour | clearly_unfair | 3,783 |
Terravision is not liable for the acts or omissions committed by other passengers on the bus or in the station. | clearly_fair | 3,784 |
However, the company shall monitor the behaviour of all users. | clearly_fair | 3,785 |
Terravision communications | clearly_fair | 3,786 |
Terravision shall provide passengers with information on schedule changes, general communications or trip cancellations via e-mail to the address provided upon trip reservation. | clearly_fair | 3,787 |
E-mail delivery shall be accepted as proof of receipt. | clearly_fair | 3,788 |
If Terravision was not provided a valid e-mail address, please check the website 24 – 72 hours prior to departure at www.terravision.eu or at one of the company’s info points. | clearly_fair | 3,789 |
Conclusions | clearly_unfair | 3,790 |
Indications | clearly_unfair | 3,791 |
The carriage contract stipulated with Terravision is subject to the general carriage conditions for passengers and baggage currently in effect and the relevant rules, instructions and/or regulations pertinent to specific subjects. | clearly_fair | 3,792 |
Terravision conditions and rules are, through this notice, referred to as an integral part of the contract. | clearly_fair | 3,793 |
This is to inform you of the due information on data processing purposes and methods as well as on the communication and disclosure of the data you provided to Terravision (hereinafter also referred to as only “Company”) for your participation on website www.terravision.eu (hereinafter also referred to as only “Site”). | clearly_fair | 3,794 |
The purpose and length of data processing are strictly related to your site participation. | clearly_fair | 3,795 |
The Company may use the data you provided for all the purposes tied to your participation, including the possibility of providing you access to all the services offered on the site. | clearly_fair | 3,796 |
The Company reserves the right to also use this data for all the other legal purposes associated with its business. | clearly_fair | 3,797 |
As needed, Terravision has the right to modify this Privacy Policy following sector initiatives or variations concerning laws, IIP or Pertinent Data collection methods and use, services or technologies. | clearly_fair | 3,798 |
These variations are effective as of their publication by the Company on the Site. | clearly_unfair | 3,799 |
Therefore, it is essential that the user periodically rereads the Privacy Policy to keep up with any changes. | clearly_fair | 3,800 |
Should Terravision substantially change IIP and Pertinent Data collection methods and use, single user IIP and Pertinent Data management shall still be subject to the Privacy Policy under which they were collected provided the user was informed and did not object to the change. | clearly_fair | 3,801 |
Specifically, the Company may: | clearly_fair | 3,802 |
a) process the data you provided to conduct analyses, market surveys and statistics on user satisfaction and preferences regarding the Company’s services; | clearly_fair | 3,803 |
b) process the data you provided and those inferred by your navigation on the site to identify commercial profiles and use these for marketing, advertising, promotional and sales purposes; for this reason, the Company may use cookies, meaning portions of files saved by your computer to monitor your site navigation; | clearly_fair | 3,804 |
c) inform you of new Site features and, more generally, Company initiatives. | clearly_fair | 3,805 |
For processing purposes, as illustrated and within the limits of the above, all your data may also be disclosed to third parties, public or private, such as companies that conduct market surveys and statistics, companies that provide marketing, advertising, promotional and sales services. | clearly_fair | 3,806 |
Providing data and consent to the processing, communication and disclosure for the above purposes are mandatory for project participation. | clearly_fair | 3,807 |
Any refusal to provide the required data or relevant processing, communication and disclosure consent shall deny project participation and the possibility of completing activities associated with the project. | clearly_fair | 3,808 |
Your personal data shall be computer processed, both on and offline, by individuals specifically assigned by the Company such as Company employees, associates or consultants. | clearly_fair | 3,809 |
The Site may contain links that transfer you to other sites. | clearly_unfair | 3,810 |
Sites linked to www.terravision.eu are not under the Company’s control and may have privacy policies other than the one described herein. | clearly_fair | 3,811 |
Consequently, the Company may not be deemed liable in any way for any violation of your privacy on sites other than www.terravision.eu. | clearly_fair | 3,812 |
The Company reserves the right to disclose the data you provided to any third party purchasers of the company or its branches. | clearly_fair | 3,813 |
You may exercise your rights, such as accessing, receiving indications on the source of the personal data, on the purposes and methods of processing, on the logic applied in the event electronic tools are employed for processing, on the identification data concerning the data controller and individuals or categories of individuals to whom or which the personal data may be communicated and who or which may get to know said data, the update, rectification, integration, cancellation, transformation and block of illicitly processed data – contacting the data controller at the addresses listed below: | clearly_fair | 3,814 |
The Data controller is Terravision London Finance, contactable via e-mail at: [email protected] | clearly_fair | 3,815 |
Registered offices: Park View 183 -189 ,The Vale London, W37RW. | clearly_fair | 3,816 |
Stansted Airport – London service: TERMS AND CONDITIONS OF PASSENGER CARRIAGE SERVICES PROVIDED BY Stanstedcitylink | clearly_fair | 3,817 |
Information and Publicity | clearly_fair | 3,818 |
Information and Publicity | clearly_fair | 3,819 |
1. | clearly_fair | 3,820 |
Information Full details of the times and fares of services are available from appointed booking offices and agents and on the internet at www.stanstedcitylink.com. | clearly_fair | 3,821 |
These are subject to variation. | clearly_unfair | 3,822 |
Special Holiday timetables may operate on public holidays and passengers are advised to check times with the Company before making travelling arrangements. | clearly_fair | 3,823 |
Relevant publicity material on the Company’s services is available through the Company’s offices and agents. | clearly_fair | 3,824 |
It is the passenger’s responsibility to ensure that the timing of the journey booked arrives in sufficient time to enable onward connections to be made and passengers are advised to allow at least three hours between the scheduled arrival time of the coach and the departure time of any connecting flight. | clearly_fair | 3,825 |
Buying a ticket and seat reservations | clearly_fair | 3,826 |
2. | clearly_fair | 3,827 |
A seat reservation can be made for travel only by booking in advance via the Company’s website. | clearly_fair | 3,828 |
A ticket bearing a valid reservation reference provides travel between the points shown on the date(s) and at the departure time(s) shown on the ticket. | clearly_fair | 3,829 |
A reservation entitles a passenger to a seat on the specified journey but not to any specific seat on the coach. | clearly_fair | 3,830 |
Pre-booked passengers must arrive at the departure point for their journey not less than 15 minutes before the scheduled departure time shown on their ticket otherwise their seat reservation will be void and their seats reallocated to other passengers. | clearly_fair | 3,831 |
In such cases, tickets will remain valid for 24 hours from the scheduled departure time and passengers will be offered seats on the next available journey on a ‘first come, first served’ basis. | clearly_fair | 3,832 |
Ticket holders are not bound or entitled to travel on any particular vehicle, except as set out above. | clearly_fair | 3,833 |
The Company will not be liable for any loss or inconvenience suffered by the holders of tickets without pre-booked reservations owing to their not being able to find accommodation on the particular vehicle on which they desire to travel. | clearly_fair | 3,834 |
3. | clearly_fair | 3,835 |
Passengers with restricted mobility should indicate whether they are wheelchair users when making their booking. | clearly_fair | 3,836 |
Only one wheelchair space is provided inside each coach. | clearly_fair | 3,837 |
Contact details for such passengers should be provided to the Company when booking. ( | clearly_fair | 3,838 |
Please also see ‘Special Needs’ and ‘Wheelchairs’ below). | clearly_unfair | 3,839 |
4. | clearly_fair | 3,840 |
Alterations to tickets Alterations to tickets are only permitted in the event of an error in booking and these must be notified to the Company within 48 hours of making the booking. | clearly_fair | 3,841 |
Tickets may not be altered after the departure date and time. | clearly_fair | 3,842 |
Any alterations are subject to seat availability. | clearly_fair | 3,843 |
Tickets | clearly_fair | 3,844 |
5. | clearly_fair | 3,845 |
Your contract with the Company A ticket that has been issued to you is evidence of a contract between you and the Company. | clearly_fair | 3,846 |
If the ticket entitles you to any goods or services from a third party, it is also evidence of a contract between you and that party. | clearly_fair | 3,847 |
6. | clearly_fair | 3,848 |
You may not transfer your ticket A ticket may only be used by the person for whom it has been bought. | clearly_fair | 3,849 |
It cannot be resold or passed on to anyone else. | clearly_fair | 3,850 |
7. | clearly_fair | 3,851 |
Requirement to hold a ticket You have the right to use the Company’s services only if you hold a ticket or other authority to travel which is valid for those journeys you want to make. | clearly_fair | 3,852 |
Please retain your ticket for inspection at any time whilst on board the coach. | clearly_fair | 3,853 |
8. | clearly_fair | 3,854 |
Conditions on which tickets are issued | clearly_fair | 3,855 |
Each ticket is issued subject to: | clearly_fair | 3,856 |
these Conditions; | clearly_fair | 3,857 |
any conditions set out in the notices and other publications issued by the Company and | clearly_fair | 3,858 |
the conditions set out in the notices and other publications issued by another party if your ticket enables you to use any of their goods or services or upon whose property your journey may start or terminate. | clearly_fair | 3,859 |
9. | clearly_fair | 3,860 |
Children under 14 years of age and infants must be accompanied on the Company’s services by a responsible adult who is a fare paying passenger. | clearly_fair | 3,861 |
Child fares apply to passengers less than 16 years of age. | clearly_fair | 3,862 |
The Company’s staff and agents can request proof of age. | clearly_fair | 3,863 |
10. | clearly_fair | 3,864 |
One infant aged under 3 years, accompanied by an adult fare-paying passenger, will be carried free of charge. | clearly_fair | 3,865 |
Any additional infants, accompanied by the same adult will be charged at child fares. | clearly_fair | 3,866 |
11. | clearly_fair | 3,867 |
Concessionary Travel Schemes Unless specifically stated in the Company’s literature or on its website, the Company does not participate in any free or reduced fare concessionary travel schemes. | clearly_fair | 3,868 |
Validity of Tickets | clearly_fair | 3,869 |
12. | clearly_fair | 3,870 |
The period during which you can use a ticket The period during which a ticket is valid is as printed on the ticket or stated in the notices and other publications of the Company or as contained in these Conditions of Carriage. | clearly_fair | 3,871 |
13. | clearly_fair | 3,872 |
The times you can travel and the services you can use Any reduced or discounted fare tickets may be subject to restrictions such as the dates, days, and times when you can use them, and the services on which they can be used. | clearly_fair | 3,873 |
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