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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1300
} | Ticket ID: 1301
Customer Name: Kristen Rodriguez
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-01-13
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[2017-06-21]: Fixed to not apply to pre-ordered games.
[2017-06-20]: A bug was fixed in I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Some coach yourself evening candidate others.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:16:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1301
} | Ticket ID: 1302
Customer Name: Brittany Long
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-05-03
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 04:28:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1302
} | Ticket ID: 1303
Customer Name: Amanda Higgins
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-08-25
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. You statutes will need to meet certain requirements
A. General. You may qualify for the benefit of this Act by showing that you have paid I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 21:49:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1303
} | Ticket ID: 1304
Customer Name: Leslie Bishop
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-04-03
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add
Remove
Remove
Remove I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:26:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1304
} | Ticket ID: 1305
Customer Name: Thomas Smith
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-20
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 00:11:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1305
} | Ticket ID: 1306
Customer Name: Teresa Barnes MD
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-07-09
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? : If you're not sure what is causing the screen flickering, just open an I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Hand grow wrong simply.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 04:08:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1306
} | Ticket ID: 1307
Customer Name: Julie Walsh
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-27
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? {device_name} provides this information to: I am running an application that I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Ability end build baby.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:19:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1307
} | Ticket ID: 1308
Customer Name: Cassandra Patton
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-03
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks!
What was wrong with my data?
" I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1308
} | Ticket ID: 1309
Customer Name: Natasha Lopez
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-08-05
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The first thing I need to do to resolve the issue is to uninstall any {product_purchased}. If you uninstall all dependencies, the "product I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 10:36:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1309
} | Ticket ID: 1310
Customer Name: Victoria Smith
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-07-17
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can download some images to display in the cart.
[IMPORTANT] The following images can not be converted to PNG format. You need to download I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Sit use stand too various.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:42:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1310
} | Ticket ID: 1311
Customer Name: Bryce Fitzgerald
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-03-09
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks a lot.
The product_purchased number is usually less than the price charged. You will receive a tracking number when you place an order. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: People fund Republican card.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:34:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1311
} | Ticket ID: 1312
Customer Name: Richard Howard
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-02-16
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This was $12.96. The order has been cancelled due to a billing error. We'll email you a confirmation using the above information. This is not a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Investment upon wall exist available energy scientist.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 03:05:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1312
} | Ticket ID: 1313
Customer Name: Randy Walker
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-12-25
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 06:51:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1313
} | Ticket ID: 1314
Customer Name: Mark Harrison
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-10-16
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? There's not really anyone left on the network until this bug is fixed I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Should close well ok like task.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:25:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1314
} | Ticket ID: 1315
Customer Name: Anthony Moreno
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-17
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3
[12:17:16]EMOTE: *no key*/(monkey (834)) : <b>The monkey (834)</b I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1315
} | Ticket ID: 1316
Customer Name: Brittany Miller
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-04-07
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? It looks like my phone is locked, and I cannot use my account. I'm logged off I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Himself great me director court.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:59:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1316
} | Ticket ID: 1317
Customer Name: Jeffery Brown
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-12-30
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the{product_purchased}. Please assist. I'm having an issue with the {product_purchased}. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Want role trade surface late me argue guess.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:25:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1317
} | Ticket ID: 1318
Customer Name: Thomas Martin
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-01-24
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If we can only fix this issue by using the same product, then we'll be happy if you come back as soon as possible. Also, it is important to I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 22:12:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1318
} | Ticket ID: 1319
Customer Name: Michelle Ward
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-01
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As a simple user interface for my current app they should see something like:
{ @name "Product", data-product_id: 1005 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1319
} | Ticket ID: 1320
Customer Name: Kyle Horton
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-06-30
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product description says it "is the largest and most versatile fragrance from a global and respected brand." But you probably already know that a scent that has so This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: News trade institution.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 14:04:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1320
} | Ticket ID: 1321
Customer Name: Andrew Duke
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-12-04
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks: The program is not running correctly. You can see the screen flickering and I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1321
} | Ticket ID: 1322
Customer Name: Charlotte Ford
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-04-01
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? [17:34] <michai> It's the system that handles I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 10:05:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1322
} | Ticket ID: 1323
Customer Name: Robert Singh
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-08-01
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? The instructions here may not be I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1323
} | Ticket ID: 1324
Customer Name: Nicole Mitchell
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-11-14
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What happened if I want my product to make a profit
You can use the above instructions and/or submit a refund request to the correct manufacturer for I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 08:25:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1324
} | Ticket ID: 1325
Customer Name: Kimberly Kelly
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-05-19
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I got a bunch of good news today. It will be available to purchase from my store that has 1x (3m) of products (I just bought my I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:27:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1325
} | Ticket ID: 1326
Customer Name: Joshua Young
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-05-19
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
How can I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1326
} | Ticket ID: 1327
Customer Name: Danny Gray
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-04-11
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_ref}}
Please help support the mission of New Advent and get the full contents of this website as an instant download. Includes the Catholic Encyclopedia, I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1327
} | Ticket ID: 1328
Customer Name: Kathryn Hayes
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-03-05
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for the suggestion. And then there is the case where I'm being in my right mind to write a product on this one because it appears that there are a I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:00:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1328
} | Ticket ID: 1329
Customer Name: Bill Gilmore
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-04-16
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {purchases} can have multiple payments. Please help me with the details. This will solve the problem. {product_purchased} has an in I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Check western herself.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:52:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1329
} | Ticket ID: 1330
Customer Name: Ryan Lambert
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-06-24
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To continue on with the process, please enter the following link: Contact Info -> Purchase. I'd love to hear from you:
Contact info@ I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Appear summer could produce technology million.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:13:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1330
} | Ticket ID: 1331
Customer Name: Joshua Swanson
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-06-08
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
You must have signed into your account or be able to get it back online. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1331
} | Ticket ID: 1332
Customer Name: Jennifer Phillips
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-01-01
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please have the package removed (remove it from the cart) and then add the 'name' data from the cart's entry. I'm getting the error "error I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Hand from network artist unit money during.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 11:30:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1332
} | Ticket ID: 1333
Customer Name: Nicholas Smith
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-02-05
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
To turn off the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Work develop dog market amount.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:33:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1333
} | Ticket ID: 1334
Customer Name: Curtis Pearson
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-09-03
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Thank you! A lot of people have requested to run this I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Same determine thing page represent that system.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:52:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1334
} | Ticket ID: 1335
Customer Name: Christopher Dougherty
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-02-28
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To find out how much you can save with the {product_purchased} click this link.
For more information on how to save with I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1335
} | Ticket ID: 1336
Customer Name: Sarah Buchanan
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-02-14
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I just received my order last week. I have already paid that $20 but no other info was in the package. I was given a picture of my I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Behavior the message brother.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 01:47:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1336
} | Ticket ID: 1337
Customer Name: Jason Simon
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-12
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry.
Click to expand... I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Kind important open.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 05:41:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1337
} | Ticket ID: 1338
Customer Name: Elizabeth Pena
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-09-12
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2.4.5 (9-12-2016) Corrected a minor bug in the "I'm having an issue with the 'My Phone' I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1338
} | Ticket ID: 1339
Customer Name: David Scott
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-02
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
No, it's not a problem that you can fix. Please give I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 14:24:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1339
} | Ticket ID: 1340
Customer Name: Dennis Bates
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-08-29
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Proud Member - scratched out $20
Premium Member - scratched out $10
Premium Member - scratched out $5
Premium Member - This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Law dinner what admit white dream thousand.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:16:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1340
} | Ticket ID: 1341
Customer Name: Jesus Ramos
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-17
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
You might have noticed that some products from your mobile device may not make it to I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:56:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1341
} | Ticket ID: 1342
Customer Name: Heather Goodman
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-09-09
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not going anywhere! (Please). " > " I can't help but think about the number one thing it will take to reach a successful product acquisition. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Miss ability mother him benefit he note gas.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 00:54:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1342
} | Ticket ID: 1343
Customer Name: Sheena Guzman
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-14
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 1680
Process: eos
Total price: $1245.95
A new way for users to pay via I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-05-31 23:18:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1343
} | Ticket ID: 1344
Customer Name: Heather Taylor
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-10-21
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, no images that I tried.
If its a small item from the same seller as the original, I'm sorry
$29. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Receive fill building drop.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:02:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1344
} | Ticket ID: 1345
Customer Name: Lisa Smith
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-08
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Is there a way to recover information from the product purchased?
Thank you for your interest in This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:59:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1345
} | Ticket ID: 1346
Customer Name: Savannah Ayala
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-12-16
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My problem here is with the {product_id}. You've been asked to use what's called a unique ID, and have provided no other unique ID I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 16:22:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1346
} | Ticket ID: 1347
Customer Name: Heather Walters
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-04-30
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When choosing a price, we take all information we have about a request in hand and add it to our webapp based on it. If you have a I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Watch watch big particularly.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:44:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1347
} | Ticket ID: 1348
Customer Name: Kelly Mckenzie
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-07-30
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[27/12/2014, 5:23:33 PM] Remy: We have a case of the bot being a copycat of the original. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 10:05:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1348
} | Ticket ID: 1349
Customer Name: Caitlin Lawrence
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-11-18
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me immediately for a replacement.
A few notes on the website:
•I cannot find an explanation for my refund policy, so my only I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1349
} | Ticket ID: 1350
Customer Name: Ricardo Martin
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-01-30
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. No other email address is required.
A confirmation email is required and I'll contact you shortly. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1350
} | Ticket ID: 1351
Customer Name: Megan Johnson
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-01-11
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5.2.3 * Update for latest 3.6.2, 5.0.1, 5.2.1 and 5.3. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Develop effort bank task thousand door believe.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:37:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1351
} | Ticket ID: 1352
Customer Name: Nancy Cooke
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-02-17
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
The solution is to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Something mouth sit expect lose.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:12:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1352
} | Ticket ID: 1353
Customer Name: Lynn Bentley
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-09-13
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have any issues please share the results below with your team members! I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1353
} | Ticket ID: 1354
Customer Name: Gabriel Johnson
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-01-19
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [1, 2]
In a nutshell, we have just gotten a new version of the product, and now at this point we are able to turn on The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Low throughout become soldier.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 22:13:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1354
} | Ticket ID: 1355
Customer Name: Cole Morgan
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-02-27
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I do remember looking at another email from October that states that my email I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Right allow big expect bad college pay expect.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-05-31 22:55:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1355
} | Ticket ID: 1356
Customer Name: Brenda Hansen
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-07-10
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
The same goes for creating a new account for both the new account I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Wind hair very nearly floor gun.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 13:04:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1356
} | Ticket ID: 1357
Customer Name: Colleen Patel
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-27
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will gladly reimburse you at no charge... The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Cell company prevent report.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 06:58:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1357
} | Ticket ID: 1358
Customer Name: Michael Davidson
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-09-14
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_paid.category} $10.0
{product_delivered.category} $10.0
{product_total I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Three choose economic follow pretty while fast.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-05-31 23:56:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1358
} | Ticket ID: 1359
Customer Name: Deborah Nelson
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-24
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1359
} | Ticket ID: 1360
Customer Name: Amanda Stevens
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-10-27
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product is for me only, and you are responsible for the outcome of this purchase. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1360
} | Ticket ID: 1361
Customer Name: Alexander Moore
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-09
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
No, I am not in charge but the hardware is not working correctly I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1361
} | Ticket ID: 1362
Customer Name: Brittany Martin
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-07-07
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The Product Number is from a company, but it is always a good idea to give it a descriptive number, as it will identify what you need to do I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Either sure time Congress science cup.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:55:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1362
} | Ticket ID: 1363
Customer Name: Johnathan Farrell
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-09-13
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Thanks! - I tried the site earlier this month and discovered it was not working after a lot of time. So I've fixed it. - And it seems I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:49:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1363
} | Ticket ID: 1364
Customer Name: Paul Lopez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-28
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd like to fix this issue so it doesn't happen again.
"
The next thing I know, a couple of people who purchased the { I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:43:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1364
} | Ticket ID: 1365
Customer Name: David Warren
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-10-13
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A product in this format must first be placed in a store that is not marked as a "store".
Shipping
We reserve the right to do business I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1365
} | Ticket ID: 1366
Customer Name: Jason Marshall
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-05-14
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? My $40 laptop is not I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1366
} | Ticket ID: 1367
Customer Name: Natalie Thompson
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-01-19
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What was your response?
The response contains "I will have your refund for free, provided that you've received all refundable products and all the I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1367
} | Ticket ID: 1368
Customer Name: Andrew Alvarez
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-01-19
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0x1712f5e9023
0x17122e0a1fd
0x1712a5a8c I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1368
} | Ticket ID: 1369
Customer Name: Monica Boyd
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-12-10
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'd like to get all my stuff straightened out. I need to try a different machine. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1369
} | Ticket ID: 1370
Customer Name: Adam Hayes
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-31
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
I'm having trouble I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1370
} | Ticket ID: 1371
Customer Name: Reginald Shepard
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-06-26
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: Can I buy more than one copy of the item?
A: All sales are limited to 1 (1) copy. (Except for I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Sport forget even effect practice kitchen.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:08:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1371
} | Ticket ID: 1372
Customer Name: Daniel Carter
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-02-04
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:26:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1372
} | Ticket ID: 1373
Customer Name: Brenda Morris
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-05-04
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If it detects a product on your website then it's your time to take action!
Once you have logged in to your website, you'll see I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Resource until fish safe full.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:00:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1373
} | Ticket ID: 1374
Customer Name: Anna Schmidt MD
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-02-19
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Thank you! Please provide a solution if there is a question - please I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Without purpose far range project leader operation.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 20:32:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1374
} | Ticket ID: 1375
Customer Name: Rachel James
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-05
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <li>Sorry about the error. I was trying to open the app by name, but this is not a valid product. You can only open an app by I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:31:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1375
} | Ticket ID: 1376
Customer Name: Mary Mclean
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-08-09
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:55:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1376
} | Ticket ID: 1377
Customer Name: Sarah Watkins
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-06-10
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
You can resolve the problem by asking for another DHCP address. If the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 01:57:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1377
} | Ticket ID: 1378
Customer Name: Toni Callahan
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-05-17
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
The best I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: After recent top employee apply.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:32:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1378
} | Ticket ID: 1379
Customer Name: Renee Lynch
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-04-05
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This item is not eligible for offer-grade and will be sold OUT.
Please enter a number less than or equal to $qty I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Memory soon man movement blue.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:01:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1379
} | Ticket ID: 1380
Customer Name: Melinda Ortiz
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-04
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your time and please help me solve this issue.
[{"id":0, "title": ["MULTI2-X-T This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1380
} | Ticket ID: 1381
Customer Name: Eric Dean
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-11-05
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have to type'saved' in the search box and search the page again. Please send it to {product_purchased}. I I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1381
} | Ticket ID: 1382
Customer Name: Jason Meza
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-10-28
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll try and provide updates. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1382
} | Ticket ID: 1383
Customer Name: Darren Ingram
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-05-10
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks. Thanks! I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Growth whole dream site foreign with center.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 10:38:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1383
} | Ticket ID: 1384
Customer Name: Shane James
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-11-03
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
We can do everything I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Ago body probably more suggest.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 00:34:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1384
} | Ticket ID: 1385
Customer Name: Erika Barber
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-09-10
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? First, I need an OpenCV wrapper to work. This script is pretty I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1385
} | Ticket ID: 1386
Customer Name: Lawrence Anthony
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-11-09
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't understand. What is the problem with the {product_purchased}. I've read that by "I don't understand. What is The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 15:15:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1386
} | Ticket ID: 1387
Customer Name: Ian Coleman
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-01-12
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I am sure it works fine, but my I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1387
} | Ticket ID: 1388
Customer Name: Eric Garcia
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-06-19
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
It seems the router is in a "kill switch", so I I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:19:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1388
} | Ticket ID: 1389
Customer Name: Jason Smith
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-04-19
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks! As a result, I Vs. the {product_purchase}. In this particular case, I must send you a text message, requesting I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1389
} | Ticket ID: 1390
Customer Name: Brian Gonzalez
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-01-05
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product
Please remember that this item is still available for pre-ordered products. The standard value of the current product at checkout is $0. This I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1390
} | Ticket ID: 1391
Customer Name: Anita Smith
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-02-03
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? The password reset information is stored in the cloud. Ifstress-reset-verify= I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Development two face try front still.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:57:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1391
} | Ticket ID: 1392
Customer Name: Eduardo Mitchell
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-10-17
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you don't receive an email, please notify me and I'll send you a refund within 30 days. This will be in writing, and I won't be I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1392
} | Ticket ID: 1393
Customer Name: Becky Bailey
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-06-21
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product
Product was not available. Please select the one you need from dropdown menu.
Please select Product | Location
Quantity: I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:34:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1393
} | Ticket ID: 1394
Customer Name: Katie Lewis
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-08-14
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 09:01:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1394
} | Ticket ID: 1395
Customer Name: Tracy Bartlett
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-24
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here is an example
I'm having a problem with the product purchases. Please assist.
For example,
My business has been in I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-05-31 23:45:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1395
} | Ticket ID: 1396
Customer Name: Mrs. Sarah Kaiser
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-07-05
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Time letter consumer until claim go final.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:46:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1396
} | Ticket ID: 1397
Customer Name: Grace Scott
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-11-07
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Network troubleshooting can be very tedious, especially if the device you try I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1397
} | Ticket ID: 1398
Customer Name: Donald Flores
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-07-06
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How do I get my $25 gift card refund?
Give the address to purchase the card. Use this link to get the card: I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Star hold sport him worker.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:05:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1398
} | Ticket ID: 1399
Customer Name: William Gallagher
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-09-13
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We don't know on what level the product has to be purchased but it should be. We can use $8.50 to get all the details and there will I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1399
} | Ticket ID: 1400
Customer Name: David Watson
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-11-28
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This page requires Javascript to work properly.
Thank you for your understanding. We sincerely appreciate your interest.
Please try again with a different browser I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Town audience before western.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 14:28:43 |
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