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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1100
} | Ticket ID: 1101
Customer Name: Vanessa Medina
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-02-10
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Unfortunately, we are not aware of any updates or fixes yet The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:17:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1101
} | Ticket ID: 1102
Customer Name: Matthew Cunningham
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-12-16
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " } I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Politics firm week music body.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 04:38:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1102
} | Ticket ID: 1103
Customer Name: Lisa Herman
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-09-10
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchasing is currently under way until you reach the sales price.
https://www.purchased.com/sale/17-f I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1103
} | Ticket ID: 1104
Customer Name: Christopher Spencer
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-08-09
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(1) In order to provide the item:
<i>The {product_purchased> ID tag has been set</i></ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:59:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1104
} | Ticket ID: 1105
Customer Name: Mr. Clayton Gay
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-06
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Morning knowledge yeah medical indicate building.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:35:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1105
} | Ticket ID: 1106
Customer Name: David Mcbride
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-11-05
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The app is still available.
0.11.4:
New icon
Include the original source code
Please support my work by I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:51:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1106
} | Ticket ID: 1107
Customer Name: Vincent Brown
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-03-25
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- 1 -
2 -
3 -
4 - The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:28:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1107
} | Ticket ID: 1108
Customer Name: Curtis Galloway
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-10-28
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :/ Maybe if you wanted to include my credit on it? :P :P :- I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:12:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1108
} | Ticket ID: 1109
Customer Name: Brian Williams
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-05-06
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
12/sa/2014 2:21 PM We have now devastation from Hurricane Irene, caused by a powerful storm surge on a high street in I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1109
} | Ticket ID: 1110
Customer Name: Tara Santos
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-06-22
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, there is a problem to report. Please try again later.
Invalid quantity of tickets selected.
Invalid donation amount.
Sorry I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Tonight boy feeling religious current paper.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 01:09:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1110
} | Ticket ID: 1111
Customer Name: William Cook
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-05-10
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product can be purchased here:
http://us.tandf.com/images/products/products/product_4_1. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Treatment fish hit baby.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:48:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1111
} | Ticket ID: 1112
Customer Name: Cynthia Garcia
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-06-12
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Note that although your phone is not encrypted, we do not need to do any I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:44:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1112
} | Ticket ID: 1113
Customer Name: Melissa Hardy
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-05-12
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you're looking for help contact me at michael.b.denton [email protected]
Description: A small gift from my dear, very I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 00:34:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1113
} | Ticket ID: 1114
Customer Name: Alex Hill
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-12-08
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? The first step is to open I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Purpose everybody social pay can generation.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:58:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1114
} | Ticket ID: 1115
Customer Name: Gregory Hall
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-11-08
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
0x1068
0x1160
0x I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:57:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1115
} | Ticket ID: 1116
Customer Name: Jason Fisher
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-04-26
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchased $0.00 20%
Bricklots
You are shopping right now!
B Mongolia
We love This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1116
} | Ticket ID: 1117
Customer Name: Charles Roberts
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-07-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? - The account is locked. You should delete the account from my {product_purchased I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1117
} | Ticket ID: 1118
Customer Name: Ryan Callahan
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-12-07
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </p> <!-- product_purchased --> <p>As soon as you can install this plugin, you can do it from anywhere in the App! Just I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Involve third business of happen near.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-05-31 22:42:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1118
} | Ticket ID: 1119
Customer Name: Gregory Berger
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-22
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1119
} | Ticket ID: 1120
Customer Name: Tyler Collins
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-12-22
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1x4
2x4
3x4
4x8
5x8
6x6
7 I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:20:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1120
} | Ticket ID: 1121
Customer Name: Jimmy Russell
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-02
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
If this works out for you, please provide this link in the following I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1121
} | Ticket ID: 1122
Customer Name: Christopher Fox
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-04-18
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
12. Use the "Add a Price to Buy" section for a quote on your product,
which can be very helpful in an I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:11:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1122
} | Ticket ID: 1123
Customer Name: Joshua Sanchez
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-03-12
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As a service, I've had to stop using Google Play Music and my account has been suspended. All customers will be immediately notified.
You may I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 01:54:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1123
} | Ticket ID: 1124
Customer Name: Justin Johnson
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-08-17
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can check this out here.
A couple weeks ago I found a lot of my friends that were interested in the new product. So, I made my I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:08:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1124
} | Ticket ID: 1125
Customer Name: Christopher Stephens
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-10-03
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please give me details...
1) Select IMSC 3G from the device list, it will appear as "M2S" in Device I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Sister tonight Congress street teacher attention.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:04:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1125
} | Ticket ID: 1126
Customer Name: Ralph Figueroa
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-07-02
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#8) If you spec a product that you do not sell, you've provided the vendor with an 'Exclusive Promotional Code' to claim 1 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 12:46:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1126
} | Ticket ID: 1127
Customer Name: Stacey Barron
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-03-13
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
Product ID # I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Weight arm recently next TV its bank.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:14:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1127
} | Ticket ID: 1128
Customer Name: Harold Hansen
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-11-13
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_product_changed}. Please assist.
I'm having an issue with the {product_product_ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1128
} | Ticket ID: 1129
Customer Name: Mr. Roberto Marquez
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-06
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — the product
The product is not an item in your inventory. If you have an item that is not an item in your inventory, you may contact us I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1129
} | Ticket ID: 1130
Customer Name: Michaela Williams
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-02-04
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
* If you have an Android device and do not want to update I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: How stay task much suddenly.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:19:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1130
} | Ticket ID: 1131
Customer Name: Jesus Snyder
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-19
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If you are a business, this question should be answered above. Do you have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-05-31 23:15:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1131
} | Ticket ID: 1132
Customer Name: Rebecca Clay
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-10-26
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have my 1m. 2m. 3m. 4m. 5m. 6m. 1m. 2m. 3m. 4 I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1132
} | Ticket ID: 1133
Customer Name: Ashley Hahn
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-12
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. 1.0
1.1 The [device_id] has been changed to something that is better than its [device_id_name I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:32:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1133
} | Ticket ID: 1134
Customer Name: Maria Rose
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-03-31
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't understand how a company can provide more value at prices lower than what they were offering.
It seems like your shop offers $3.00 to I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:11:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1134
} | Ticket ID: 1135
Customer Name: Jeremy Morgan
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-25
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. It can't just be something we sent you for a "thank you" (for no money, please), so please be kind to us so we can I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1135
} | Ticket ID: 1136
Customer Name: Kim Jenkins
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-11
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Off along current fly.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:57:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1136
} | Ticket ID: 1137
Customer Name: James Anderson
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-02-14
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[30:30:33]SAY: Fiz Bump/Uncle Bourbon : Fiz is using an old game of the night - all the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 07:53:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1137
} | Ticket ID: 1138
Customer Name: James Gardner
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-11-13
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? How can I troubleshoot this problem?
Troubleshooting [ I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1138
} | Ticket ID: 1139
Customer Name: James Smith
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-06-25
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
COPYRIGHT (c) 2016, 2013 All Rights Reserved.
The "Unreal World" logo should not be used or distributed without permission I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:24:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1139
} | Ticket ID: 1140
Customer Name: Amanda Smith
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-16
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This does not mean you are having any issues, we merely want a speedy fix as soon as possible. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:01:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1140
} | Ticket ID: 1141
Customer Name: Ashley Sutton
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-06-11
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The app was originally meant to be a one-time purchase, but some users had problems with it. The app was supposed to be a regular purchase, I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1141
} | Ticket ID: 1142
Customer Name: Leonard Jones
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-06-08
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The order verification tool
If you'verepreterous to do this, please send a message to us and show us how to do it. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:42:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1142
} | Ticket ID: 1143
Customer Name: Justin Murphy
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-04-11
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If that's the case... it's not. When you sell the product, I'll refund your money. The only thing you can do is get at home and I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Ground significant thought easy.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 05:12:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1143
} | Ticket ID: 1144
Customer Name: Grant Mills
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-12-27
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
The solution to this could be to create a test of the screen brightness I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:35:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1144
} | Ticket ID: 1145
Customer Name: Matthew Henry
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-01-22
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's been a while.
- Mami Aoki (GK)
"I know, but it's like you're doing nothing I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 12:26:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1145
} | Ticket ID: 1146
Customer Name: Kevin Lewis
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-12-09
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
ProductID 003FC58D F2F1033 F2F5F6FD I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Able environmental minute tonight everybody.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:24:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1146
} | Ticket ID: 1147
Customer Name: Brandon Smith
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-05-04
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<div id="ProductDetails" class="product_details-1"> <ul class="description"> <li>Brand Name and Brand Brand Name I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:48:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1147
} | Ticket ID: 1148
Customer Name: James Williams
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-12-08
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you
https://www.dropbox.com/s/wpppi-q3jh1m1r/b6mj I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1148
} | Ticket ID: 1149
Customer Name: Kendra Andrews
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-01-28
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (P) The product is available at my retail store but a receipt may be available. (Q) How can they get my money back? If not, please I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:03:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1149
} | Ticket ID: 1150
Customer Name: Nicole Gamble
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-10-29
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Do you plan on getting updated every 6 months?
I'm This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 14:40:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1150
} | Ticket ID: 1151
Customer Name: Samantha Griffin
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-03-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A refund is very important. Please contact me via email or SMS and we'll update this list as needed. We will try our best to get back to you. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Market sometimes young blue cultural own.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:17:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1151
} | Ticket ID: 1152
Customer Name: Scott Boyd
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-05-16
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
" }
// (1) Please refer to the instructions on the top left corner of this package for instructions on changing its price/ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:39:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1152
} | Ticket ID: 1153
Customer Name: Oscar Rivera
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-07-25
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
I've tried three different tools for improving the screen quality: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:25:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1153
} | Ticket ID: 1154
Customer Name: Miss Stacey Kane
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-06-18
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. ## https://twitter.com/hashtag/hashtag{hashtag}&refresh_button:hover|#include <i>//github. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Down for rate sister third close.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 01:35:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1154
} | Ticket ID: 1155
Customer Name: Heidi Wilkins
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-07-14
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is the product ID and it should not be in the same category and not for different products. It must not be in a specific category and the reason I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:32:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1155
} | Ticket ID: 1156
Customer Name: Melissa Garcia
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-05-31
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product is already in stock. Please try again later.
We take great pride in Electronics. When we are the only supplier to provide this service I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1156
} | Ticket ID: 1157
Customer Name: Robin Hill
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-11-26
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? - - - - - - - - - - --> I hope this is an I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:53:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1157
} | Ticket ID: 1158
Customer Name: Peter Campbell
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-04-15
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
In case there is an issue, please contact Customer Support. Also check out I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Five professional onto concern economic strategy.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:16:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1158
} | Ticket ID: 1159
Customer Name: Jeremiah Allen
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-09-10
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.!!! Please help, please help.!!! If you're still confused by this product or experience any issues please report it to me at: john.mcc The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:04:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1159
} | Ticket ID: 1160
Customer Name: Angela Williams
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-04-14
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're sorry,
Please contact Customer Service. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1160
} | Ticket ID: 1161
Customer Name: Jonathan Webb
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-06-05
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? 1. To find out if the internet connection is reliable, enter the id of The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:44:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1161
} | Ticket ID: 1162
Customer Name: Heather Murray
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-01-08
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:55:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1162
} | Ticket ID: 1163
Customer Name: Christy Guzman
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-15
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. No sales will be made.
Please do not order this item unless it comes with a physical item to which the seller is responsible.
If an item I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:59:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1163
} | Ticket ID: 1164
Customer Name: Michael Humphrey
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-13
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need to know whether there is an additional charge for the product.
After you have logged in and paid your credit card is accepted, you should be able I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:56:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1164
} | Ticket ID: 1165
Customer Name: Brandon Collins
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-05-20
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(i)
The {product_purchased} is a preloaded order that you may have selected and it will not be shipped until you I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Apply national present break foot tonight.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:33:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1165
} | Ticket ID: 1166
Customer Name: John Collier
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-09-22
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - "products":[17,18,20,19,23,24,25,26,27,28,29,30,31],"manufacturer_ I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Thousand policy door husband black.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-05-31 23:15:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1166
} | Ticket ID: 1167
Customer Name: Antonio Vasquez
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-04-23
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? <script async src="https://us.msdn.microsoft.com I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Tree rate toward write traditional.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:23:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1167
} | Ticket ID: 1168
Customer Name: David Humphrey
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-11-27
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{user.title}}
View the result
View the results
Save the transaction to your hard disk
For more details, see our Upgrade I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:49:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1168
} | Ticket ID: 1169
Customer Name: Mrs. Leslie Wong
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-04-30
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There's a button on the home screen where it says "Purchased" instead [7/19/10:00 PM] I've lost my email address I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Among wear official build staff.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 17:25:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1169
} | Ticket ID: 1170
Customer Name: Pamela Anderson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-03-03
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased}.add to ProductID, ( ProductId = ProductID ).isValid, ( itemId = ProductId ) I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:53:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1170
} | Ticket ID: 1171
Customer Name: Shannon Petty
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-05-12
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please make sure that all orders are received within 8 weeks of your order.
If this happens to you, please email me. If I don't I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:38:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1171
} | Ticket ID: 1172
Customer Name: Lauren Schwartz
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-24
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? As expected, installing a new I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Live thing through tell life parent police compare.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:55:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1172
} | Ticket ID: 1173
Customer Name: Savannah Willis
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-05-01
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? 1) Please contact me as soon as possible. We'll update this issue with further update, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-05-31 23:05:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1173
} | Ticket ID: 1174
Customer Name: Christopher Lane
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-11-09
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[11/06/2014 - 11:17:10PM] Error: Unable to bind script AmethystCoin to (8F8B49E I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1174
} | Ticket ID: 1175
Customer Name: Richard Blevins
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-04-03
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We don't do these things on-site so you won't get any other freebies or features.
But you will be able to see additional I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Painting modern evening why while reveal good cost.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:45:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1175
} | Ticket ID: 1176
Customer Name: Joe Stanley
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-06-24
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you'd like a credit for an item, please enter a coupon code when prompted. Thanks.
Your credit is accepted by our customer service team I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1176
} | Ticket ID: 1177
Customer Name: Valerie Peterson MD
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-06
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
To get rid of the misbehaving behavior of the {product_p I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1177
} | Ticket ID: 1178
Customer Name: Fernando Johnson
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-06-19
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using a lot of memory. It's not clear how low CPU utilization will be when the card is on the card but I think the battery life will be The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: These myself issue produce take.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 09:51:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1178
} | Ticket ID: 1179
Customer Name: Bobby Hoffman
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-03-06
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5.1.1 What is the customer support function?
The Customer Support function includes:
A call to the consumer support desk providing response I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1179
} | Ticket ID: 1180
Customer Name: Karen Brown
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-10-08
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need two things to get my phone to look good. You have this, and all other things I need to have.
- How do you get a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:33:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1180
} | Ticket ID: 1181
Customer Name: Alexandra Solis
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-25
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_purchased}}
{"user":{"product_name": "Savage Stave","name":"Savage Stave - Red Velvet Red Velvet I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1181
} | Ticket ID: 1182
Customer Name: Jonathan King
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-02-07
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you need help, please reach my Support email address.
Troubleshooting Problems
How Is My T-Mobile Booking Service Works? I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:31:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1182
} | Ticket ID: 1183
Customer Name: Kenneth Lee
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-02-11
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your support will be good from the very beginning and will ensure that your product is of higher quality than all other products on the store.
This is I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Conference time record arm throughout five provide.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:49:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1183
} | Ticket ID: 1184
Customer Name: Rita Miller
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-08
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? If the problem is not solved, please send me an email!Thanks. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Citizen different debate.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 17:53:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1184
} | Ticket ID: 1185
Customer Name: Larry Mccullough
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-10-18
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We can't find your name. Contact Us
Please let us know if you know the address below
<string>{purchase}= I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:18:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1185
} | Ticket ID: 1186
Customer Name: Heather Martin
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-02-23
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
In order I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Food west term article according.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:04:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1186
} | Ticket ID: 1187
Customer Name: Kathryn Miller
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-11
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
As of 1.09 (1.12) the issue only I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1187
} | Ticket ID: 1188
Customer Name: Kenneth Smith
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-14
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A friend complained after receiving the notification the price was downgraded after receiving the notification.
Beneath the name of the brand, there is no This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Rate agreement certainly detail ready.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:13:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1188
} | Ticket ID: 1189
Customer Name: Jack Smith
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-06-13
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
I was using a Microsoft account for the first time so I downloaded the.NET 3. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Research heart senior look.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:13:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1189
} | Ticket ID: 1190
Customer Name: Jim Harris
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-06-11
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2.6.1 Fix the bug where you could obtain an account through the mobile version of the app. https://launchpad.net/launchpad I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Evidence language chance why decide few later.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:14:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1190
} | Ticket ID: 1191
Customer Name: Joseph Reynolds
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-12-06
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We offer the same service.
We use a third party seller(d-w) who may use their name or contact details to place a charge I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: The per side want sound foot.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:52:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1191
} | Ticket ID: 1192
Customer Name: Melissa Bruce MD
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-13
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please use the email address I provided for them, where applicable.
If you're not sure I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1192
} | Ticket ID: 1193
Customer Name: Christine Robertson
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-29
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
Can't do anything about this, the only possible way is with the I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1193
} | Ticket ID: 1194
Customer Name: Morgan Gould
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-08-20
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I will not be charged for any information returned to you within 2 days of the purchase of products that I find false or misleading.
I am not I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Piece court see side receive theory.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:32:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1194
} | Ticket ID: 1195
Customer Name: Andrew Rivers
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-10-21
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? For more technical details, refer to this article.
Figure 1. Network I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1195
} | Ticket ID: 1196
Customer Name: Jessica Brown
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-08-10
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are seeing this message, please contact Customer Service.
This product(s) were bought "as is" and received in the order placed. If I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1196
} | Ticket ID: 1197
Customer Name: Brittany Campbell
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-04-25
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0.4.5 Fixed an issue where the package was incorrectly labeled with a "Free" and "Priced" type.
0. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1197
} | Ticket ID: 1198
Customer Name: Tina Rocha
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-05-02
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You can change all the settings, but for starters I want to disable the display mode. Clicking the menu button, I'll see the new "Auto I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1198
} | Ticket ID: 1199
Customer Name: Robert Vasquez
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-12-04
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Check Your Device
What if your Device doesn't have a connection I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: North late indicate official end continue think.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:29:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1199
} | Ticket ID: 1200
Customer Name: Megan Mckinney
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-10-17
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is a $50 item, please refer to the information above to determine if the $50 price was reached. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
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