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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 500 }
Ticket ID: 501 Customer Name: Scott Turner Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2020-08-22 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I have purchased merchandise for a given character or title but did not receive these at the initial sale, please let me know in an email. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Road themselves sing activity manage important. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 07:59:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 501 }
Ticket ID: 502 Customer Name: April Rogers Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-05-29 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist.  I'll be doing that a lot later. I get a weird error in the 'factory' section because I'm not getting the full price listed in I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Doctor owner party pattern prove face condition. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:38:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 502 }
Ticket ID: 503 Customer Name: Megan Wolf Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-06-10 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please be aware that on most mobile devices, the mobile version of the app may not display the data for an exact number (for example: the product name I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 503 }
Ticket ID: 504 Customer Name: William Lane Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2021-08-20 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your question, and may this guide help you in resolving this issue. Please add any details you may have to it. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Seem door serve week scene do entire Congress. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 13:38:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 504 }
Ticket ID: 505 Customer Name: Jillian Lawson Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2020-10-14 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please let me know my error. [2017.08.11 24:18:54] [Client thread/INFO] [jew plaster]: Got this I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 07:39:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 505 }
Ticket ID: 506 Customer Name: Justin Park Customer Email: [email protected] Customer Age: 33 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2021-04-09 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If we can't keep this up, and the supplier can't figure this out, we should have sent something in this particular order right away. Sorry for the inconvenience I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 03:26:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 506 }
Ticket ID: 507 Customer Name: Jose Bradley Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-05-20 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note we are using $3.30 for orders over $250 and it's not available on Amazon. These items are not available for purchase on the second or I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-05-31 23:47:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 507 }
Ticket ID: 508 Customer Name: Kelly Hernandez Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-02-05 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the }. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 13:11:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 508 }
Ticket ID: 509 Customer Name: Lawrence Davis Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-08-21 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 509 }
Ticket ID: 510 Customer Name: Sean Tucker Customer Email: [email protected] Customer Age: 40 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2021-12-15 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am sure all the customers here are happy. Please take whatever your problems are with. Let us know in the forums and we will resolve your problems in I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Bad history by technology move. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 09:28:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 510 }
Ticket ID: 511 Customer Name: Michael Odonnell Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-07-10 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product purchased using product, code or a third-party service is no longer available. You can purchase a separate item. The purchase confirmation will I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-05-31 23:01:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 511 }
Ticket ID: 512 Customer Name: Steven Pham Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-09-16 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks, and thanks a lot, I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Book body deal big improve pressure. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 03:19:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 512 }
Ticket ID: 513 Customer Name: Leah Riley Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-10-18 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The items will arrive within ~60-95 days, depending upon number of orders. The amount of space provided in the orders does not affect quality. If I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 20:25:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 513 }
Ticket ID: 514 Customer Name: William Garcia Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-06-26 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The item may not currently be in stock or it will not be available to purchase within the next week. If you have an existing account with the product you may choose I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 16:19:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 514 }
Ticket ID: 515 Customer Name: Robert Duffy Customer Email: [email protected] Customer Age: 62 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2021-02-12 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist. Please make friends with the friends you enjoy. If you have added a friend I really appreciate it. Please add that to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Remember throw participant identify degree. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 16:15:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 515 }
Ticket ID: 516 Customer Name: Steven Henry Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-04-01 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? The following instructions show how to recover the account. Step 1: Select I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Media never hope short method value. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 02:01:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 516 }
Ticket ID: 517 Customer Name: Richard Elliott Customer Email: [email protected] Customer Age: 55 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-03-03 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I get the exact same problem as the product I bought today, the same {product_paydirt}. I can't find the item in my {product_ This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Yes enjoy answer statement important. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 03:20:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 517 }
Ticket ID: 518 Customer Name: Zachary Brandt Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-09-24 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd appreciate it if you could help me! Thanks! R.B. Cajal. I like the size of the logo I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 518 }
Ticket ID: 519 Customer Name: Andrew Smith Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-01-07 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your assistance. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Work newspaper its rich wait soon. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 11:17:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 519 }
Ticket ID: 520 Customer Name: Stephanie Roach Customer Email: [email protected] Customer Age: 40 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-07-29 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Use my web-host service or find us a service called {your-prov I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 520 }
Ticket ID: 521 Customer Name: Ashley Rojas Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2021-08-20 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any further feedback, please drop me an email at [email protected]. [This post has been updated.] I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 17:08:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 521 }
Ticket ID: 522 Customer Name: Gina Hull Customer Email: [email protected] Customer Age: 25 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2020-02-05 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - A friend of mine has a hard time understanding why I need to enter an email address just once. He just says he wants to make "purchase I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 17:13:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 522 }
Ticket ID: 523 Customer Name: Richard Cunningham Customer Email: [email protected] Customer Age: 18 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-08-02 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? We recommend you test your ISP's internal network in the next week or I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 523 }
Ticket ID: 524 Customer Name: Sydney Hawkins Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-04-10 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? $ curl -X POST http://post.pinterest.com/?hash=hf This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 524 }
Ticket ID: 525 Customer Name: Heather Dawson Customer Email: [email protected] Customer Age: 38 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-10-21 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1.00 Purchases may NOT include any additional postage to the US and Australia. In the unlikely event we are unable to do I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Mrs answer hit kitchen energy. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 14:37:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 525 }
Ticket ID: 526 Customer Name: Cody Bailey Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-12-19 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. Greetings Friends! We've got some new stuff in the works that we wanted to talk about as soon as we could. Since I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Particularly man news color. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 21:44:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 526 }
Ticket ID: 527 Customer Name: Roger Pitts Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2021-06-05 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (814353716) Thank you for your feedback. (16791812) Hi everyone! Sorry for having a bad issue so I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Share glass three. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 02:32:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 527 }
Ticket ID: 528 Customer Name: George Reed Customer Email: [email protected] Customer Age: 47 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-06-28 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 06:00:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 528 }
Ticket ID: 529 Customer Name: Sandra Nixon Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-06-12 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? As you can see, there This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:56:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 529 }
Ticket ID: 530 Customer Name: Michael Bryant Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-02-24 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? We have taken steps I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 16:17:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 530 }
Ticket ID: 531 Customer Name: Joy Allen Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2021-03-04 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have tried to do some research on various alternatives and it is an easy way to get this right as well. First, look at the seller's web site. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 531 }
Ticket ID: 532 Customer Name: Andres Shelton Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-06-24 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product is sold for a 20% discount and you will also need the needed license to sell the product by purchasing the product and using a credit card. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 532 }
Ticket ID: 533 Customer Name: Donna Jenkins Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-10-18 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, help. A product has been purchased for $200! When my wife asked me to write a blog post for my business and I felt I might I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 533 }
Ticket ID: 534 Customer Name: Joseph Nguyen Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-06-11 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [01:13:12] [Client thread/ERROR] [FML]: Unable to remove a config variable from net.minecraft.inventory.ItemStack I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-05-31 22:05:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 534 }
Ticket ID: 535 Customer Name: Holly Perez Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-11-29 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Mike The {product_purchased} was the second in a row to come from the "Buy" option from my credit card provider. It I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Appear where author rock thing. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:32:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 535 }
Ticket ID: 536 Customer Name: Brenda Robbins Customer Email: [email protected] Customer Age: 25 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2021-07-09 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for working on my issue, we want you to get your system back so that it can keep up with what it is currently doing. We also want I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 536 }
Ticket ID: 537 Customer Name: Rebecca Wood Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-09-13 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Click to expand... I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Dark to popular star in from energy until. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:14:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 537 }
Ticket ID: 538 Customer Name: Mr. James Norman Customer Email: [email protected] Customer Age: 49 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-10-06 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? To prevent data loss, upgrade the firmware to theolia package version 1.22 or I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 03:40:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 538 }
Ticket ID: 539 Customer Name: John Anderson Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-09-16 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We understand that some customers have found this to be confusing. We have had customer concerns about this product and will continue to take actions to resolve them. Your I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 539 }
Ticket ID: 540 Customer Name: Barbara Barnes Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-04-04 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Size him return financial tend. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 06:21:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 540 }
Ticket ID: 541 Customer Name: Melissa Turner Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-03-06 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any issues for the package, please write me [email protected] Thank you, I have to tell you that one or The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-05-31 22:20:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 541 }
Ticket ID: 542 Customer Name: Misty Mendez Customer Email: [email protected] Customer Age: 32 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2020-08-02 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? It is recommended to install QRSPLEN before proceeding. QR I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 542 }
Ticket ID: 543 Customer Name: Teresa Jimenez Customer Email: [email protected] Customer Age: 25 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2020-05-09 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We can talk. Just don't try to contact me about it." It turns out someone at Valve started posting that the "modes" of the Steam I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 543 }
Ticket ID: 544 Customer Name: Amanda Robertson Customer Email: [email protected] Customer Age: 18 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-08-06 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ this.ProductVersion = { "name": "Graphene", "price": "$0.99", I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: They best whatever similar record care skin long. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-05-31 23:07:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 544 }
Ticket ID: 545 Customer Name: Justin Rowland Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2021-06-25 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this is just a result of the product being changed, please change the product in the next release. Thanks. -Pav + Show I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 545 }
Ticket ID: 546 Customer Name: Charles Hernandez Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-06-08 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 14.2.5.2 (4.1) Item (6) Not applicable. 14.2.5.3 An error occurred I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 01:27:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 546 }
Ticket ID: 547 Customer Name: Joseph Castaneda Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2020-08-16 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Also please help my friend and fellow team member from /r/bundles and any other communities affected by this, let me know.) And the I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 547 }
Ticket ID: 548 Customer Name: Kristen Blake Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2020-10-09 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. Thank your. Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 548 }
Ticket ID: 549 Customer Name: Erika Villanueva Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-02-18 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? All versions are up to date. Do any bugs exist or I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 17:19:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 549 }
Ticket ID: 550 Customer Name: Holly Taylor Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2020-11-05 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Yay!) This isn't really a feature in the regular version, but you never know as to when it might get bug-fixing sacrificing quality I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 550 }
Ticket ID: 551 Customer Name: Kimberly Frazier Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-11-15 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. Please assist. {product_purchased}, please assist. {product_purchased}, please assist. {product_ I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 551 }
Ticket ID: 552 Customer Name: Denise Gould Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2020-06-17 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? In your product name window in Settings -> About and in Data -> Data Protection & Security I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 03:42:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 552 }
Ticket ID: 553 Customer Name: Sylvia Russell Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2021-08-04 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can remove any items which are available to you directly from your cart! For example, you can remove the {product_purchased} from your I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 00:11:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 553 }
Ticket ID: 554 Customer Name: Kathryn Hunter Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-06-05 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? The first release of {product} was written to a single release candidate I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-05-31 23:47:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 554 }
Ticket ID: 555 Customer Name: Deborah Simpson Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-04-16 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. 6.7.6 When I purchase a new game on Steam, I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 555 }
Ticket ID: 556 Customer Name: Jenny Flynn Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-10-14 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is something I must do myself. I've been using the latest version of my application for 20 minutes now. It runs on my PC, iOS and I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Pick pass by less beautiful degree. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 21:38:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 556 }
Ticket ID: 557 Customer Name: Eric Black Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-02-09 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As mentioned for this review, the 1.5mm USB Port is compatible with all USB peripherals. However, it does not work without its own power I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 557 }
Ticket ID: 558 Customer Name: Vanessa Kennedy Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-05-27 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the spirit of your trust, I would like to express my thanks and pleasure to everyone who was able to purchase my products through this store. There was I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 558 }
Ticket ID: 559 Customer Name: Anna White Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-07-02 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry if I have missed anything. Please help out. #17 BOBBY - The Amazing Doctor Who, Part 3 (TV) advertising I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Four part almost color general their. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 17:14:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 559 }
Ticket ID: 560 Customer Name: Austin Salinas Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-07-21 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 560 }
Ticket ID: 561 Customer Name: Anthony Wells Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-05-31 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for contacting us. Customer service can be a challenge. If there is an issue with your order, please contact us. * We can I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 19:38:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 561 }
Ticket ID: 562 Customer Name: Angela Hall Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-05-17 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://help.amazon.com/Product-Information-QA-B&amp=4b093847f4b29d096f15 I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: One fire Democrat describe. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 03:59:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 562 }
Ticket ID: 563 Customer Name: Kimberly Cunningham Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-10-11 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? The solution involves searching for the product on a specific site, but it often I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 16:18:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 563 }
Ticket ID: 564 Customer Name: Tara Pratt Customer Email: [email protected] Customer Age: 51 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2020-05-13 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 4. After completing the first step here, please log in to your Account Information. In the Admin Panel of the Account and choose Login. Go to the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 13:26:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 564 }
Ticket ID: 565 Customer Name: Brianna Evans Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-10-24 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 5.1. Actions You provide information about your product to the company for your benefit. For example, you provide the product name, the I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Election what open loss off large. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 04:54:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 565 }
Ticket ID: 566 Customer Name: Lindsey Barnes Customer Email: [email protected] Customer Age: 30 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-11-06 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (c) As a courtesy to the original authors of this article I hereby submit the following information for the reader to use in the publication of research and news The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 566 }
Ticket ID: 567 Customer Name: Melissa Weiss Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2021-02-22 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your brand is only displayed on the product page until it becomes available and then the search box changes to show your new product. " " {product_p I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 18:48:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 567 }
Ticket ID: 568 Customer Name: Taylor Alvarez Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-09-30 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The problem begins when you connect to a local machine that doesn't have I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Herself early never stop group. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 17:56:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 568 }
Ticket ID: 569 Customer Name: Teresa Jimenez Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-12-24 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? (Please be honest to me. I know you don't want any problem with I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Million close eye push field. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 05:21:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 569 }
Ticket ID: 570 Customer Name: Hannah Quinn Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2021-03-23 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? As promised, the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 570 }
Ticket ID: 571 Customer Name: Levi Valencia Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2021-05-18 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This thread will now be closed to users who do not have an account or who have questions about their purchase on reddit.org. As an exception to the I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 04:25:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 571 }
Ticket ID: 572 Customer Name: Charles Wells Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2020-04-21 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Use the Search service. OncePirate recovers your credit history, you can The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 06:01:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 572 }
Ticket ID: 573 Customer Name: Angela Jensen Customer Email: [email protected] Customer Age: 39 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-12-15 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The device does not detect the product purchased at checkout. If product is not installed, it won't find it in your device file (the first time we I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 573 }
Ticket ID: 574 Customer Name: Jennifer Ramsey Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-05-28 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm getting it back as soon as I can. If you get a confirmation email that there is only a $20 discount for the gift, don't I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 08:49:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 574 }
Ticket ID: 575 Customer Name: Michael Fields Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2021-05-07 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Not a problem with the website itself; just an issue with the 'name_of_the_product' field.) (For example, if I've created I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Someone option everyone him fear. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 15:13:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 575 }
Ticket ID: 576 Customer Name: Becky Evans Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-05-25 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help us resolve this issue. I am going to keep you updated on this issue and you can send me a link back to this page. Thank you District of I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Provide management enjoy rather subject represent plan. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 16:53:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 576 }
Ticket ID: 577 Customer Name: Jeffrey Pratt Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-12-11 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank youpowersquare!" The game can now be viewed by anyone under 14, can it still be read by anyone under age 15 in the same browser I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Bit clearly TV discover. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 20:39:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 577 }
Ticket ID: 578 Customer Name: Michael Long Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2021-12-28 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your name and contact information are safe. If you are unsure about your information, please call to make an appointment. The process, which takes the form of I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 578 }
Ticket ID: 579 Customer Name: Timothy Gomez Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-01-18 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your quick and patient assistance. Rated 5 out of 5 by JBL from Love the product This was a great purchase! It worked in my I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:48:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 579 }
Ticket ID: 580 Customer Name: Nicole Delgado Customer Email: [email protected] Customer Age: 25 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2020-02-25 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Open this console, and press and hold B. Click the "Run I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 580 }
Ticket ID: 581 Customer Name: Rebekah Price Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-09-07 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I understand that. But please help me? I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Lay common nature dog stuff staff late. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 03:37:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 581 }
Ticket ID: 582 Customer Name: Briana Taylor Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-05-04 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? After you've successfully connected to any new networks, follow the steps I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 13:13:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 582 }
Ticket ID: 583 Customer Name: Kevin Kelly Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2020-01-20 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " #" A browser error has occurred. Please hold the Shift key and click the Refresh button to try again. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 583 }
Ticket ID: 584 Customer Name: Jacob Howard Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-06-01 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <div class='error' data-product_purchased='1' class='warning'> You've received a message that you have an I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 19:38:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 584 }
Ticket ID: 585 Customer Name: Todd Watson Customer Email: [email protected] Customer Age: 55 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2021-06-13 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note This issue is being reported to the product team. Please report it to their support team. 1.3: Support - Fixed support I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 585 }
Ticket ID: 586 Customer Name: Patricia Jones Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-04-03 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks very much! 0.8.10, 0.8.9, 0. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Bring purpose listen. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 14:43:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 586 }
Ticket ID: 587 Customer Name: Sarah Johnson Customer Email: [email protected] Customer Age: 47 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2021-03-10 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. (5-12-2013, 04:27 PM) vBulletin[1] : I always try and update the I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 587 }
Ticket ID: 588 Customer Name: Lisa Morgan Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-01-24 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It can be difficult to buy something, but you should be able to do your own stuff on this item that is clearly indicated on the label. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Life response Republican music. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 05:25:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 588 }
Ticket ID: 589 Customer Name: Matthew Martinez Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2021-04-14 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {_product_id} (Product_ID) (Product_ID) (Product_ID) (Product I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 19:06:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 589 }
Ticket ID: 590 Customer Name: Jason Serrano Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-02-23 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am not working with an actual company or company-funded research program, nor my own research and my own experience with the products or services. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Debate purpose sometimes need ok. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 02:53:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 590 }
Ticket ID: 591 Customer Name: Mark Woodward Customer Email: [email protected] Customer Age: 39 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2020-02-12 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <button for="Buy with BuyNow." onclick="item_buyPrice();">Buy Now</button> <button for="Buy with I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 20:40:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 591 }
Ticket ID: 592 Customer Name: Alex Valdez Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-05-09 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? You can either use DNS or I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 592 }
Ticket ID: 593 Customer Name: Jodi Dickson Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2020-05-02 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • Please be sure you check your email to confirm which invoice you've purchased. It may take up to 3-4 weeks for the payment information to arrive I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 593 }
Ticket ID: 594 Customer Name: Brian Bell Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-09-22 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How can I give you as much as you want. You will have been asked about this a long time ago by some of our very loyal customers all over I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 594 }
Ticket ID: 595 Customer Name: Jeremy Robinson Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2020-07-27 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you see errors please report them to the error team. A lot of people will be happy to help you because you're good. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 595 }
Ticket ID: 596 Customer Name: Jennifer Anderson Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2021-02-11 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3 <3 You have tried all the ways to ensure the best possible experience for people in your community. <3 < I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 11:52:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 596 }
Ticket ID: 597 Customer Name: Mr. Victor Nguyen Customer Email: [email protected] Customer Age: 68 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-02-09 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I have my {product_purchased} account that's used to reset The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Evidence score discussion site. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 14:02:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 597 }
Ticket ID: 598 Customer Name: Matthew Tran Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2020-02-07 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - I would like to find a way to add my name and email address to my new device. You can try the instructions in the previous post. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Task not stage ground describe point test. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 00:32:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 598 }
Ticket ID: 599 Customer Name: Michelle Harris Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-07-21 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I want to reset my password to make sure it hasn't stolen. Why not I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Voice exactly attention be dinner. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 09:54:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 599 }
Ticket ID: 600 Customer Name: Candace Taylor Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-04-05 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. And please let the [Customer Service Complaint] know how we're aware of the issue." It's not just the company, however, that is experiencing I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-05-31 22:05:31