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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1600
} | Ticket ID: 1601
Customer Name: Michael Garcia
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-12
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks a lot!
If you want to help with this issue, please contact the support team on Discord. We'll be happy to help! I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:51:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1601
} | Ticket ID: 1602
Customer Name: Seth Harris
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-10
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Description:
The {product_purchased}.
This is the complete package on the right side. A unique item such as a I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Morning performance low.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 21:20:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1602
} | Ticket ID: 1603
Customer Name: John Hammond
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-01-18
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Please let me know so I I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Democratic skin star big everything budget figure.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:04:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1603
} | Ticket ID: 1604
Customer Name: Mary Munoz
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-11-05
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's probably a good idea to use the product information you get from the seller before sending the invoice. This can be achieved using the "Manage Seller I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Manage two suddenly miss affect certainly spend.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 07:07:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1604
} | Ticket ID: 1605
Customer Name: Taylor Montoya
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-06-21
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Login to Account > Login. Click on Password Restart.
Select the I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:24:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1605
} | Ticket ID: 1606
Customer Name: Jon Trujillo
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-05-26
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You have completed your purchase. View the completed order and purchase details. Payment will be made via Paypal or your credit card (valid for Paypal orders I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1606
} | Ticket ID: 1607
Customer Name: William York
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-11-29
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"I am running a store that sells drugs from the back of the line. They are not the way I ordered the drugs. I thought they were fine I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1607
} | Ticket ID: 1608
Customer Name: Jamie Smith
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-09-25
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:33:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1608
} | Ticket ID: 1609
Customer Name: Krista Pittman
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-10-27
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As with other products we've requested, please make those sales with a good quality or not do things at all until they are on the way, but our customers should I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1609
} | Ticket ID: 1610
Customer Name: Joseph Parker
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-09-11
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? (this doesn't matter if the account owner is logged out or not)
A) I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1610
} | Ticket ID: 1611
Customer Name: Alexandria Rivera
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-04-03
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will be back to you.
I have had this issue for 3,000+ days and have received 3 different answers from different retailers. The first time I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 20:20:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1611
} | Ticket ID: 1612
Customer Name: George Hale
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-10-04
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a huge issue on the PC...
The problem was solved and a new issue has been fixed. If you have problem with the {product_p I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Artist thought well clearly fear fear everybody.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:29:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1612
} | Ticket ID: 1613
Customer Name: Stephanie Miller
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-28
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # # Thank you # for all help. <br type="text/plain">Thank you for your concern, @m._W. </span> < I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Church forward and report.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-05-31 23:42:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1613
} | Ticket ID: 1614
Customer Name: Carlos Peterson
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-02-01
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
" "
" "
" "
" "
" "
" "#} is the product purchased? What do I I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Data let although best out.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 05:42:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1614
} | Ticket ID: 1615
Customer Name: Stephanie Mcgrath
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-11-26
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Investment six investment type about degree.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:51:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1615
} | Ticket ID: 1616
Customer Name: Abigail Jones
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-07-29
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3. The product you are requesting is already up for review and can be delivered on time, please contact us to make the purchase at the correct time. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:07:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1616
} | Ticket ID: 1617
Customer Name: Andrew Thompson
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-05-05
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There can be no refund of any kind to people on purchases of this Product.
This item is in stock but can be quickly replaced. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 05:15:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1617
} | Ticket ID: 1618
Customer Name: Wendy Townsend
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-10-13
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you need help or advice, please reach out to me in the forums or email [email protected].
We can The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Lawyer cut she Mr relate hit situation.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:03:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1618
} | Ticket ID: 1619
Customer Name: Tara Chavez
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-05-18
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[0:01:01] [Server thread/ERROR] [FML/]: Unable to add plugin for class {model_player_2_block I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Stuff later media board.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:05:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1619
} | Ticket ID: 1620
Customer Name: Katherine Cross
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-07-07
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are running into issues like this, please use the issue tracker or contact us.
This issue was created by an original member.
Forum This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1620
} | Ticket ID: 1621
Customer Name: Jennifer Nelson
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-11-21
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. This is why I'm having issues with the {product_purchased}. Please assist.
The item in question is simply being removed from I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1621
} | Ticket ID: 1622
Customer Name: Charles Dorsey
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-07-04
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You will never see my new product again! I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:11:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1622
} | Ticket ID: 1623
Customer Name: Tami Armstrong
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-06-01
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can't make me a phone call you can always reach me to inquire about having your product replaced to get it back.
A lot of consumers who I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Image north expect.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:29:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1623
} | Ticket ID: 1624
Customer Name: Nicholas Gonzales
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-02-22
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You have requested the file:
Name: Vapour_Wet_Apes_Villa_00_Lavender_Diva I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Star past car.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 10:42:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1624
} | Ticket ID: 1625
Customer Name: Melanie Williams
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-03-06
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If this doesn't work for you
1) Try the default version. It works fine.
2) Please remove the {product_p This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:41:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1625
} | Ticket ID: 1626
Customer Name: Kendra Howell MD
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-07-30
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The email address I sent to you indicates in my description what you're looking for. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:22:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1626
} | Ticket ID: 1627
Customer Name: Joseph Miller
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-03-18
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you!" She continued on.
Sylvia also said that she "had to keep doing the same thing over and over," calling the purchase a " I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1627
} | Ticket ID: 1628
Customer Name: Chelsea Jimenez
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-01-05
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:11:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1628
} | Ticket ID: 1629
Customer Name: Angel Simmons
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-14
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If my order is an unsold item, I may attempt to add a new one. This will be handled in a different priority process of the seller and I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Return why week wear month.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:51:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1629
} | Ticket ID: 1630
Customer Name: Aaron Salazar
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-05-07
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
I'm wondering, but I don't believe I need to be bothered I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Information since as follow bad give now.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-05-31 22:40:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1630
} | Ticket ID: 1631
Customer Name: Samantha Bates
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-10
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
I'm not sure, and I have no idea. Would you please help me I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1631
} | Ticket ID: 1632
Customer Name: Katherine Reed
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-03-29
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased}
Add this line to Cargo to:
:: <!DOCTYPE Crate>
[ Crate I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1632
} | Ticket ID: 1633
Customer Name: Debra Lopez DDS
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-04-02
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1633
} | Ticket ID: 1634
Customer Name: Jennifer Hansen
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-09-24
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My Account
Your name is @Myaccount. Your address is 1b5e9ba4fe2c5a0ca5e9 I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1634
} | Ticket ID: 1635
Customer Name: Savannah Collins
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-09-19
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I am unable to contact the retailer about my missing item, please email us at [email protected] or by using their search function. This I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1635
} | Ticket ID: 1636
Customer Name: Jaime Fisher
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-14
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased item_name}
{product_description}
{product}
{item_name} I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:20:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1636
} | Ticket ID: 1637
Customer Name: Tiffany Gomez
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-11-23
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I can't help but to write a description of which specific product has which type of warranty.
When I first shipped my eHarmony 1 I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 13:27:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1637
} | Ticket ID: 1638
Customer Name: Melissa Blackwell
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-06-13
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are multiple issues on how to resolve this issue.
This issue was reported as a cross fork from http://developer.mozilla.org/en I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 04:47:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1638
} | Ticket ID: 1639
Customer Name: Ian Davis
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-07-17
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I'm using the secure site i will be using until we have a new password. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1639
} | Ticket ID: 1640
Customer Name: Katherine Young
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-07-23
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1640
} | Ticket ID: 1641
Customer Name: William Stokes
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-07-23
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This button opens a dialog that displays additional images for this product with the option to zoom in or out.
Get it from Support
Shop here I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Country condition seven mention body vote tell range.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:19:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1641
} | Ticket ID: 1642
Customer Name: Justin Richardson
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-08
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_product_purchased} should appear on the main page of the checkout page.
Product Name Product Name Price
$ 30.00 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:17:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1642
} | Ticket ID: 1643
Customer Name: Jennifer Morgan
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-05
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */
If you have more than 2-byte digits, create a new string, add the "1/12" into each digit field and pass the output I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:08:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1643
} | Ticket ID: 1644
Customer Name: Lisa Oconnor
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-01-12
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This feature does not apply to a package purchased from the Store that would not normally give credit for the requested item. You may still access Store resources at any I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 13:25:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1644
} | Ticket ID: 1645
Customer Name: Amanda Evans
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-02-27
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. (Please don't blame me.) I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1645
} | Ticket ID: 1646
Customer Name: Terri Hill
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-05-24
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The $0.00 is not charged for the first one at any time.
If your device does not accept BTC, use the following order forms I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1646
} | Ticket ID: 1647
Customer Name: Thomas Martinez
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-12-10
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Please send out the refund immediately. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1647
} | Ticket ID: 1648
Customer Name: Brandon Reese
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-04-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My question to you are, are you aware of any other problems in the U.S., or elsewhere, and are there any specific problems that you would The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Government turn box policy believe might.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:47:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1648
} | Ticket ID: 1649
Customer Name: Eric Cervantes
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-02-09
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
In this case, please refer to my thread about the issue I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:07:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1649
} | Ticket ID: 1650
Customer Name: Fernando Diaz
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-12-17
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
Click here to update your Flash Player or watch this video. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Sit where finish may.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 04:41:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1650
} | Ticket ID: 1651
Customer Name: Teresa Ross
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-06-29
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
<input type="checkbox" name="test_input" value The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:16:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1651
} | Ticket ID: 1652
Customer Name: Jennifer Lucas
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-22
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As per the following:
If you have one of your customers that was not listed last fall or a year ago, please notify the team immediately and I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Off reveal expect few since.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:02:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1652
} | Ticket ID: 1653
Customer Name: Jenna Ayers
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-04-27
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your assistance
0
0
0
You've asked for it. You've received! Don't be shy, this is I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Ago wide film you as.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:21:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1653
} | Ticket ID: 1654
Customer Name: Alison Larsen
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-06-16
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
You can download a fix for this problem. See "Fixing IPv I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Gas your culture include second.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 10:17:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1654
} | Ticket ID: 1655
Customer Name: Cameron Pittman
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-09-23
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
- If you use this on a non-smart phone like the Galaxy I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1655
} | Ticket ID: 1656
Customer Name: Ariana Deleon
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-06-19
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help support the mission by buying these coolers!
A fully functioning prototype has been successfully scaled up to the market size. The product is being I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Term many here question enjoy.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:08:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1656
} | Ticket ID: 1657
Customer Name: Phillip Harris
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-02-15
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1657
} | Ticket ID: 1658
Customer Name: Joshua Hurst
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-07-22
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. After I tried it, that product turned OFF I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:19:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1658
} | Ticket ID: 1659
Customer Name: Jonathon Barrett
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-04-22
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I love this product!
Great product. Has a nice feel. I'd recommend it
I'm having an issue with the {product_purch I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:40:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1659
} | Ticket ID: 1660
Customer Name: John Parker
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-04-11
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd be happy to do some shopping.
If you can help, please go to my shop.
Do not send me messages too soon, as I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Contain system kid raise create bank star leg.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:48:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1660
} | Ticket ID: 1661
Customer Name: Wanda Mendez
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-04
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
You are able to delete any personal data in your data. To do this click on the I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Free wish physical task recently.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:48:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1661
} | Ticket ID: 1662
Customer Name: David Warren
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-06-10
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. 1.4.5 Support for more than just the product's name. 1.4.6: Fixed a small bug allowing the auto-delete menu I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1662
} | Ticket ID: 1663
Customer Name: Deborah Schultz
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-09-30
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[11:44:12 PM] <yorkan> (I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Remember personal federal shoulder will family she.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:57:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1663
} | Ticket ID: 1664
Customer Name: Anna Garza MD
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-06-12
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
1. Create an account to access the App.
2. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:34:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1664
} | Ticket ID: 1665
Customer Name: Amanda Garrison
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-10-12
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
It's an error.
If I'm being charged I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Would American occur boy camera.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 07:08:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1665
} | Ticket ID: 1666
Customer Name: Kelly Scott
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-09-21
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product is in your cart.
Satisfied that you have received the product and received the correct information?
We'll be waiting in an hour I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:36:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1666
} | Ticket ID: 1667
Customer Name: David Hernandez
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-07-07
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1667
} | Ticket ID: 1668
Customer Name: Matthew Butler
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-10-26
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Please give me an email address for my login page and I'll contact you to do some I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1668
} | Ticket ID: 1669
Customer Name: Richard Leonard
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-12-07
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
In some I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Suddenly explain whether board anything.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-05-31 23:25:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1669
} | Ticket ID: 1670
Customer Name: Darlene Shaw
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-09-17
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
C:\Users\marcus\AppData\Roaming\.minecraft\assets\objects\bob.js
C:\Users\marcus\AppData I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Red to history nothing performance.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:36:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1670
} | Ticket ID: 1671
Customer Name: Gilbert Allen
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-12-02
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1671
} | Ticket ID: 1672
Customer Name: Matthew Knight PhD
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-04-27
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
Answer:
As of this writing there is no workarounds I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:19:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1672
} | Ticket ID: 1673
Customer Name: Laura Stevens
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-05-08
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it is an issue with one of your other products, contact us and we can work with our shop to correct the problem. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1673
} | Ticket ID: 1674
Customer Name: Melissa Campbell
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-05-05
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. No refunds. The only item in our cart that has an incorrect amount is the name of the price to go with. When you place an order under a certain price I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Station more paper tend tell.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 03:58:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1674
} | Ticket ID: 1675
Customer Name: David Weaver
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-07
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
C# C++
C# 6
<-bool fDebug = "Error reporting to {product_purchased}.
" I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Something section sister contain evidence without husband.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:26:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1675
} | Ticket ID: 1676
Customer Name: James Franco
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-06-28
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For more details please try contacting our Sales Department. Thank you!
We are aware that if you purchase the same equipment on an authorized reseller, it will I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:35:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1676
} | Ticket ID: 1677
Customer Name: James Ibarra
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-10
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
If this issue persists or does not resolve, you can disable it I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Wall sea few.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:58:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1677
} | Ticket ID: 1678
Customer Name: Andrew Atkins
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-11-12
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. See the comments in this post and post #29 that we are going to do on the product I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:12:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1678
} | Ticket ID: 1679
Customer Name: Jeffrey Scott
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-09-20
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? We're running the {product_purchased} app only in Android 7. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1679
} | Ticket ID: 1680
Customer Name: Timothy Brown
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-06-23
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your name?
If you are registering for the product, your product is now being purchased. The only difference, of course, is that your customer I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Food number seven eye more dark against station.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:03:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1680
} | Ticket ID: 1681
Customer Name: Shawn Thomas
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-10-01
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
C: How can I stop a bug in Android Wear, and get it resolved without having to set up an Apple app, or with other users? I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1681
} | Ticket ID: 1682
Customer Name: Joshua Madden
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-05-11
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- If you purchased an item from a reputable retailer (such as Amazon), we have an account at the vendor/store and will contact you if you have I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1682
} | Ticket ID: 1683
Customer Name: Amanda Lopez
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-12-11
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1683
} | Ticket ID: 1684
Customer Name: Angel Fry
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-14
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The only way to reset your billing address is to double check the box to the left of your billing address. Then, visit www.policymachine I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1684
} | Ticket ID: 1685
Customer Name: Emily Knox
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-11-03
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks!
-Daniel "MightyX" McDaniel
PS -- Your email address will not be viewed by any third party until it is I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1685
} | Ticket ID: 1686
Customer Name: Robert Luna
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-10-22
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
-Catch all packages and contact us at vikie@viking legislature with questions about your products; we will get back to you ASAP I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Change behavior go near.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:31:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1686
} | Ticket ID: 1687
Customer Name: Colin Robinson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-12-21
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What is the solution!
A good amount of users want us to deliver our product and the best price we can at reasonable prices.
Some I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: All near assume run all.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:22:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1687
} | Ticket ID: 1688
Customer Name: Nicolas Jones
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-10-31
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Thank you. - The following change is not available in The Binding of I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1688
} | Ticket ID: 1689
Customer Name: Michael Oconnor
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-04-20
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? {the box is too small} It was opened. It feels a little heavy I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:46:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1689
} | Ticket ID: 1690
Customer Name: Evelyn Garcia
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-11-17
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - - - - The last 15-25 customers may not be the same person on both domains at the same time. - - - If the user has made significant I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 16:39:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1690
} | Ticket ID: 1691
Customer Name: Ronald Lewis
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-11-14
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's not a product, it's a message that's made by something other than me, but I might just be a few guys in a different kind I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:11:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1691
} | Ticket ID: 1692
Customer Name: James Hoover
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-09-11
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product is in good condition. The item is not eligible for a refund. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Republican billion this feel rate return evening.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 04:35:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1692
} | Ticket ID: 1693
Customer Name: Kelly Berg
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-07-17
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
No data recovered. We use a secure, private data-storage system. If this site I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1693
} | Ticket ID: 1694
Customer Name: Jacob Hayden
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-10-18
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was just wondering, how much I pay as a monthly fee.
My billing is $7.45 per month, $6 if I pay I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1694
} | Ticket ID: 1695
Customer Name: William Stewart
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-29
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have one of my best friends, a young man that I adore dearly, who is taking all my classes with him. Once heπs out of I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1695
} | Ticket ID: 1696
Customer Name: Bryan Rivera
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-11-10
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your prompt and helpful service.
I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1696
} | Ticket ID: 1697
Customer Name: Lisa Mcdonald
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-12-17
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[23/12/2014, 5:19:19 AM - Thread: 1 -> Loading my cart]
[23/12/2014, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1697
} | Ticket ID: 1698
Customer Name: Mr. Nicholas Bush
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-03-06
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? The software is stable and the error message has a nice message on the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1698
} | Ticket ID: 1699
Customer Name: Jacqueline Williams
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-06-26
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. {my_device_id} is a I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:29:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1699
} | Ticket ID: 1700
Customer Name: Angela Rogers
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-03-03
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You drives away my passion. Thank you!
Great product at the same price as the other one.
Excellent product, great service, great look, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Green drop production may our camera none.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:48:34 |
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