joey1101 commited on
Commit
cbdb218
·
verified ·
1 Parent(s): 57c2123

Update app.py

Browse files
Files changed (1) hide show
  1. app.py +10 -21
app.py CHANGED
@@ -2,25 +2,14 @@
2
  # Step 0: Import required libraries
3
  ##########################################
4
  import streamlit as st # For building the web application interface
5
- from transformers import (
6
- pipeline,
7
- SpeechT5Processor,
8
- SpeechT5ForTextToSpeech,
9
- SpeechT5HifiGan,
10
- AutoModelForCausalLM,
11
- AutoTokenizer
12
- ) # For sentiment analysis, text-to-speech, and text generation
13
- from datasets import load_dataset # For loading datasets (e.g., speaker embeddings)
14
- import torch # For tensor operations
15
  import soundfile as sf # For saving audio as .wav files
16
- import sentencepiece # For tokenization (required by SpeechT5Processor)
17
 
18
  ##########################################
19
  # Streamlit application title and input
20
  ##########################################
21
  # Display a colorful, large title in a visually appealing font
22
  st.markdown(
23
- "<h1 style='text-align: center; color: #FF5733; font-size: 50px;'>Just Comment</h1>",
24
  unsafe_allow_html=True
25
  ) # Use HTML and CSS to set a custom title design
26
 
@@ -34,7 +23,7 @@ st.markdown(
34
  text = st.text_area(
35
  "Enter your comment",
36
  placeholder="Type something here...",
37
- height=150,
38
  help="Write a comment you would like us to analyze and respond to!" # Provide a helpful tooltip
39
  )
40
 
@@ -70,7 +59,7 @@ def response_gen(user_review):
70
  # Define response templates for each emotion
71
  emotion_prompts = {
72
  "anger": (
73
- f"Customer complaint: '{user_review}'\n\n"
74
  "As a customer service representative, craft a professional response that:\n"
75
  "- Begins with sincere apology and acknowledgment\n"
76
  "- Clearly explains solution process with concrete steps\n"
@@ -79,7 +68,7 @@ def response_gen(user_review):
79
  "Response:"
80
  ),
81
  "disgust": (
82
- f"Customer quality concern: '{user_review}'\n\n"
83
  "As a customer service representative, craft a response that:\n"
84
  "- Immediately acknowledges the product issue\n"
85
  "- Explains quality control measures being taken\n"
@@ -88,7 +77,7 @@ def response_gen(user_review):
88
  "Response:"
89
  ),
90
  "fear": (
91
- f"Customer safety concern: '{user_review}'\n\n"
92
  "As a customer service representative, craft a reassuring response that:\n"
93
  "- Directly addresses the safety worries\n"
94
  "- References relevant certifications/standards\n"
@@ -97,7 +86,7 @@ def response_gen(user_review):
97
  "Response:"
98
  ),
99
  "joy": (
100
- f"Customer review: '{user_review}'\n\n"
101
  "As a customer service representative, craft a concise and enthusiastic response that:\n"
102
  "- Thanks the customer for their feedback\n"
103
  "- Acknowledges both positive and constructive comments\n"
@@ -105,7 +94,7 @@ def response_gen(user_review):
105
  "Response:"
106
  ),
107
  "neutral": (
108
- f"Customer feedback: '{user_review}'\n\n"
109
  "As a customer service representative, craft a balanced response that:\n"
110
  "- Provides additional relevant product information\n"
111
  "- Highlights key service features\n"
@@ -114,7 +103,7 @@ def response_gen(user_review):
114
  "Response:"
115
  ),
116
  "sadness": (
117
- f"Customer disappointment: '{user_review}'\n\n"
118
  "As a customer service representative, craft an empathetic response that:\n"
119
  "- Shows genuine understanding of the issue\n"
120
  "- Proposes personalized recovery solution\n"
@@ -123,7 +112,7 @@ def response_gen(user_review):
123
  "Response:"
124
  ),
125
  "surprise": (
126
- f"Customer enthusiastic feedback: '{user_review}'\n\n"
127
  "As a customer service representative, craft a response that:\n"
128
  "- Matches customer's positive energy appropriately\n"
129
  "- Highlights unexpected product benefits\n"
@@ -154,7 +143,7 @@ def response_gen(user_review):
154
 
155
  # Decode the generated response back into readable text
156
  response = tokenizer.decode(outputs[0], skip_special_tokens=True)
157
- print(f"Generated response: {response}") # Print the response for debugging
158
  return response # Return the generated response
159
 
160
  ##########################################
 
2
  # Step 0: Import required libraries
3
  ##########################################
4
  import streamlit as st # For building the web application interface
 
 
 
 
 
 
 
 
 
 
5
  import soundfile as sf # For saving audio as .wav files
 
6
 
7
  ##########################################
8
  # Streamlit application title and input
9
  ##########################################
10
  # Display a colorful, large title in a visually appealing font
11
  st.markdown(
12
+ "<h1 style='text-align: center; color: #FF5720; font-size: 50px;'>Just Comment</h1>",
13
  unsafe_allow_html=True
14
  ) # Use HTML and CSS to set a custom title design
15
 
 
23
  text = st.text_area(
24
  "Enter your comment",
25
  placeholder="Type something here...",
26
+ height=280,
27
  help="Write a comment you would like us to analyze and respond to!" # Provide a helpful tooltip
28
  )
29
 
 
59
  # Define response templates for each emotion
60
  emotion_prompts = {
61
  "anger": (
62
+ f"'{user_review}'\n\n"
63
  "As a customer service representative, craft a professional response that:\n"
64
  "- Begins with sincere apology and acknowledgment\n"
65
  "- Clearly explains solution process with concrete steps\n"
 
68
  "Response:"
69
  ),
70
  "disgust": (
71
+ f"'{user_review}'\n\n"
72
  "As a customer service representative, craft a response that:\n"
73
  "- Immediately acknowledges the product issue\n"
74
  "- Explains quality control measures being taken\n"
 
77
  "Response:"
78
  ),
79
  "fear": (
80
+ f"'{user_review}'\n\n"
81
  "As a customer service representative, craft a reassuring response that:\n"
82
  "- Directly addresses the safety worries\n"
83
  "- References relevant certifications/standards\n"
 
86
  "Response:"
87
  ),
88
  "joy": (
89
+ f"'{user_review}'\n\n"
90
  "As a customer service representative, craft a concise and enthusiastic response that:\n"
91
  "- Thanks the customer for their feedback\n"
92
  "- Acknowledges both positive and constructive comments\n"
 
94
  "Response:"
95
  ),
96
  "neutral": (
97
+ f"'{user_review}'\n\n"
98
  "As a customer service representative, craft a balanced response that:\n"
99
  "- Provides additional relevant product information\n"
100
  "- Highlights key service features\n"
 
103
  "Response:"
104
  ),
105
  "sadness": (
106
+ f"'{user_review}'\n\n"
107
  "As a customer service representative, craft an empathetic response that:\n"
108
  "- Shows genuine understanding of the issue\n"
109
  "- Proposes personalized recovery solution\n"
 
112
  "Response:"
113
  ),
114
  "surprise": (
115
+ f"'{user_review}'\n\n"
116
  "As a customer service representative, craft a response that:\n"
117
  "- Matches customer's positive energy appropriately\n"
118
  "- Highlights unexpected product benefits\n"
 
143
 
144
  # Decode the generated response back into readable text
145
  response = tokenizer.decode(outputs[0], skip_special_tokens=True)
146
+ print(f"{response}") # Print the response for debugging
147
  return response # Return the generated response
148
 
149
  ##########################################