Upload sevaai_faq.json

sevaai_faq.json

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+[
+    {
+        "instruction": "What is SevaAI?",
+        "input": "What is SevaAI?",
+        "output": "SevaAI is your personal healthcare assistant designed to simplify the Indian healthcare and insurance process, from filing claims to managing doctor appointments and prescriptions."
+    },
+    {
+        "instruction": "How does SevaAI help with insurance claims?",
+        "input": "How does SevaAI help with insurance claims?",
+        "output": "SevaAI assists by autofilling claim forms, checking eligibility, tracking claims status, and submitting claims directly to insurance providers."
+    },
+    {
+        "instruction": "How can I view my claim status?",
+        "input": "How can I view my claim status?",
+        "output": "You can view your claim status in the Claim Tracking section, which displays whether your claim is Under Review, Accepted, or Rejected."
+    },
+    {
+        "instruction": "What should I do if my claim is under review?",
+        "input": "What should I do if my claim is under review?",
+        "output": "If your claim is Under Review, SevaAI will notify you of updates in the Health Alerts & Notifications section. You can also request updates for more information about the review status."
+    },
+    {
+        "instruction": "How can I track my claim's progress?",
+        "input": "How can I track my claim's progress?",
+        "output": "Track your claim's progress by checking the Claim History and Claim Tracking sections for real-time status updates."
+    },
+    {
+        "instruction": "What should I do if my claim is rejected?",
+        "input": "What should I do if my claim is rejected?",
+        "output": "If your claim is Rejected, you\u2019ll be notified in the Claim Tracking section. Review the reason for rejection and take necessary corrective actions, such as providing additional documentation."
+    },
+    {
+        "instruction": "How can I file a new claim?",
+        "input": "How can I file a new claim?",
+        "output": "To file a new claim, go to the Claims section and click on File New Claim. Fill in the required patient, hospital, and claim details, upload documents, and submit it."
+    },
+    {
+        "instruction": "How can I view the details of a specific claim?",
+        "input": "How can I view the details of a specific claim?",
+        "output": "You can view the claim details by selecting the claim from your Claim History or Claim Tracking sections."
+    },
+    {
+        "instruction": "Can I download a summary of my claims?",
+        "input": "Can I download a summary of my claims?",
+        "output": "Yes, you can download a summary of your claims from the Claim Tracking section by selecting Download Summary."
+    },
+    {
+        "instruction": "How can I check if my treatment is covered by insurance?",
+        "input": "How can I check if my treatment is covered by insurance?",
+        "output": "Use the Eligibility Check feature in the Claim Tracking section to verify if your treatments are covered under your current insurance plan."
+    },
+    {
+        "instruction": "How can I view my doctor's details?",
+        "input": "How can I view my doctor's details?",
+        "output": "Your doctor\u2019s details, including name, specialty, contact information, and hospital, are available under the My Doctor section of your dashboard."
+    },
+    {
+        "instruction": "How can I contact my doctor?",
+        "input": "How can I contact my doctor?",
+        "output": "You can contact your doctor by clicking Call Doctor or Message Doctor in the My Doctor section."
+    },
+    {
+        "instruction": "How can I reschedule my doctor appointment?",
+        "input": "How can I reschedule my doctor appointment?",
+        "output": "To reschedule, go to the Upcoming Appointments section and select Reschedule next to your appointment."
+    },
+    {
+        "instruction": "How do I cancel my appointment with my doctor?",
+        "input": "How do I cancel my appointment with my doctor?",
+        "output": "To cancel your appointment, click Cancel next to your scheduled appointment in the Upcoming Appointments section."
+    },
+    {
+        "instruction": "Where can I view my upcoming appointments?",
+        "input": "Where can I view my upcoming appointments?",
+        "output": "Your upcoming appointments are listed in the Upcoming Appointments section, including appointment dates, doctors, and hospitals."
+    },
+    {
+        "instruction": "How do I manage my medication doses?",
+        "input": "How do I manage my medication doses?",
+        "output": "The Doses Today section shows all your scheduled medications, their dosage, and time. You will be reminded when it's time to take them."
+    },
+    {
+        "instruction": "What should I do if I miss a dose of medication?",
+        "input": "What should I do if I miss a dose of medication?",
+        "output": "If you miss a dose, contact your doctor for guidance. SevaAI will remind you of upcoming doses, but it is important to follow your prescribed schedule."
+    },
+    {
+        "instruction": "How can I view my medical history?",
+        "input": "How can I view my medical history?",
+        "output": "Your Medical History is displayed in the dashboard, including the last visit, diagnosis, prescribed medications, and doctor\u2019s notes."
+    },
+    {
+        "instruction": "Can I download my medical records?",
+        "input": "Can I download my medical records?",
+        "output": "Yes, you can download your medical records from the Medical History section by selecting the Download option."
+    },
+    {
+        "instruction": "How will I be notified about important updates?",
+        "input": "How will I be notified about important updates?",
+        "output": "SevaAI will notify you about key updates through Health Alerts & Notifications, including reminders for appointments, medication doses, and claim status."
+    },
+    {
+        "instruction": "How can I stay informed about my health updates?",
+        "input": "How can I stay informed about my health updates?",
+        "output": "Keep track of your health updates, including upcoming appointments, medication reminders, and claim status changes, in the Health Alerts & Notifications section."
+    },
+    {
+        "instruction": "How does SevaAI ensure my data is secure?",
+        "input": "How does SevaAI ensure my data is secure?",
+        "output": "SevaAI ensures your data is safe by using secure document storage and adhering to privacy standards to protect your medical and insurance-related documents."
+    },
+    {
+        "instruction": "How can I upload documents for my claims?",
+        "input": "How can I upload documents for my claims?",
+        "output": "When filing a new claim, you can upload required documents in the Claim Details section by clicking Upload Files."
+    },
+    {
+        "instruction": "How can I get a digital signature from my doctor?",
+        "input": "How can I get a digital signature from my doctor?",
+        "output": "You can request your doctor\u2019s digital signature by clicking Sign Here in the Claim Details section during the claims filing process."
+    },
+    {
+        "instruction": "What should I do if I face any technical issues while using SevaAI?",
+        "input": "What should I do if I face any technical issues while using SevaAI?",
+        "output": "For technical issues, contact SevaAI\u2019s support through the Contact Support feature, or consult the Troubleshooting section for common issues and solutions."
+    },
+    {
+        "instruction": "How can I get help with a claim I am filing?",
+        "input": "How can I get help with a claim I am filing?",
+        "output": "If you need help filing a claim, SevaAI provides detailed step-by-step instructions. If you need additional assistance, contact support for guidance."
+    },
+    {
+        "instruction": "What should I do if my claim is not being processed?",
+        "input": "What should I do if my claim is not being processed?",
+        "output": "If your claim is not being processed, check the status in the Claim Tracking section and follow up with the insurance provider if necessary."
+    },
+    {
+        "instruction": "Can SevaAI provide medical advice?",
+        "input": "Can SevaAI provide medical advice?",
+        "output": "No, SevaAI cannot provide medical advice. If you need medical assistance or advice, please contact your primary physician."
+    },
+    {
+        "instruction": "How do I update my personal information in SevaAI?",
+        "input": "How do I update my personal information in SevaAI?",
+        "output": "To update your personal information, go to the Profile Settings section and make the necessary changes."
+    },
+    {
+        "instruction": "Can SevaAI help me choose an insurance plan?",
+        "input": "Can SevaAI help me choose an insurance plan?",
+        "output": "Yes, SevaAI provides insurance plan comparisons based on your medical history and treatment needs to help you choose the best plan for future treatments."
+    }
+]