app.py

from fastapi import FastAPI
from pydantic import BaseModel

# Define the ticket schema using Pydantic
class Ticket(BaseModel):
    name: str
    department: str
    category: str
    description: str
    service_category: str
    difficulty: int  # Adjust type as needed (e.g., int or str)

@app.get("/")
def greet_json():
    return {"Hello": "World!"}

@app.post("/ticket")
async def create_ticket(ticket: Ticket):
    # Here you can process the ticket, e.g., save it to a database.
    # For now, we simply return the received ticket data.
    return {
        "message": "Ticket created successfully",
        "ticket": ticket.dict()
    }